Terms of Service

Last updated: March 13, 2026

These Terms of Service ("Terms") form a binding legal agreement between you and Solutionflare ("Solutionflare," "we," "us," or "our") governing your access to and use of the Rouse mobile application, websites, APIs, communications, content, and related services (collectively, the "Services"). By downloading, installing, accessing, or using any part of the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and all policies incorporated by reference, including our Privacy Policy. If you do not agree, you must not use the Services.

1. Eligibility, Authority, and Scope

• You represent and warrant that you are legally capable of entering into a binding contract in your jurisdiction.
• If you use the Services on behalf of an entity, you represent and warrant that you have authority to bind that entity, and "you" includes that entity.
• You are solely responsible for compliance with all laws, regulations, and platform rules applicable to your use of the Services.

2. Changes to Terms and Services

We may modify these Terms and the Services at any time, for any reason, in our sole discretion. Modified Terms become effective upon posting, unless otherwise stated. Continued use after posting constitutes acceptance. We may add, remove, suspend, disable, limit, or change features, functionality, plans, and pricing at any time, with or without notice, to the maximum extent permitted by law.

3. Critical Service Disclosures and Assumption of Risk

Rouse is a productivity and sleep-wellness tool, not an emergency, medical, or life-safety service. You assume all risk arising from use of alarms, schedules, wake missions, AI outputs, and automation features. Without limiting the foregoing:

• No life-critical use. You must maintain independent backup alarms and safeguards for any critical event (work, school, travel, medication, caregiving, safety, or emergencies).
• No guarantee of alarm outcomes. Alarm behavior can be affected by OS behavior, hardware conditions, battery state, permissions, app/system settings, user actions, network conditions, and third-party dependencies.
• Permission-dependent features. Certain features require permissions (for example, alarms, Health, camera, calendar, and location). Denial, revocation, or platform restriction may prevent normal operation.
• Missions are optional and motivational. Mission completion is not guaranteed and cannot be represented as mandatory enforcement.
• Smart and AI features are probabilistic. Suggestions, classifications, and predictions may be inaccurate, incomplete, delayed, unavailable, or unsuitable for your context.

4. License Grant and Reservation of Rights

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use the Services for personal, non-commercial purposes on devices and platforms we support. All rights not expressly granted are reserved by Solutionflare and its licensors.

5. Prohibited Conduct

You may not, directly or indirectly:

• copy, modify, adapt, translate, distribute, sell, lease, sublicense, or commercially exploit the Services;
• reverse engineer, decompile, disassemble, or attempt to derive source code, trade secrets, models, or underlying ideas (except where prohibited by law);
• remove, alter, or obscure proprietary notices or technical protection measures;
• bypass, disable, or interfere with paywalls, entitlement controls, security features, access controls, or usage limits;
• use bots, scrapers, automation, or methods that burden infrastructure or degrade service quality;
• use the Services for unlawful, abusive, harassing, deceptive, infringing, or fraudulent purposes; or
• access or attempt to access systems, data, or accounts without authorization.

6. Accounts, Credentials, and Device Security

You are responsible for safeguarding your device, Apple account, credentials, and all activity occurring through your access to the Services. We may treat any activity from your authenticated context as authorized by you. You must promptly notify us of suspected unauthorized access.

7. Subscriptions, Purchases, and Billing Terms

Paid features may include recurring subscriptions and one-time purchases. Billing is handled by Apple via the App Store under Apple's terms.

• Auto-renewal. Recurring plans renew automatically unless canceled at least 24 hours before the then-current period ends.
• Price and plan changes. We may change plan structure, feature entitlements, and pricing prospectively where permitted.
• Taxes and fees. Applicable taxes and fees are determined and charged by Apple or other relevant platform operators.
• Refunds. Refund eligibility and processing are determined by Apple. We do not control and are not responsible for refund decisions.
• Restores. Restore availability depends on platform/account eligibility and may not always be possible.

8. Third-Party Platforms and Dependencies

The Services may rely on third-party products, infrastructure, and frameworks (including Apple, App Store services, RevenueCat, and cloud providers). We do not control third-party services and disclaim liability for their actions, omissions, downtime, policies, restrictions, failures, security incidents, or data practices.

9. Intellectual Property

The Services and all related software, interfaces, designs, text, graphics, audio, video, marks, logos, and compilations are owned by Solutionflare or its licensors and protected by intellectual property and other laws. No ownership rights are transferred to you.

10. Feedback License

If you provide feedback, suggestions, ideas, feature requests, or improvements, you grant Solutionflare a perpetual, irrevocable, worldwide, royalty-free, sublicensable, transferable right to use, reproduce, modify, distribute, display, perform, and otherwise exploit that feedback for any purpose without compensation, notice, or restriction.

11. Beta, Experimental, and AI Features

Some features may be identified as beta, preview, experimental, or AI-assisted. Such features are provided on an "as-is" basis, may be modified or removed at any time, may contain errors, and may produce unexpected results. You assume all risk associated with use of these features.

12. Health and Wellness Disclaimer

Rouse and its outputs are for general informational and wellness purposes only and are not medical advice, diagnosis, treatment, clinical judgment, or emergency monitoring. You must consult qualified professionals for medical or health-related questions. Never disregard professional advice because of Service content.

13. Termination and Enforcement Rights

We may suspend, restrict, or terminate access to all or part of the Services immediately, with or without notice, for any reason, including suspected violation of these Terms, risk mitigation, legal compliance, operational changes, or protection of users, systems, or business interests. You may stop using the Services at any time. Sections intended to survive termination will survive.

14. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS, AND WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, QUIET ENJOYMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR MEET YOUR REQUIREMENTS.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOLUTIONFLARE AND ITS OWNERS, OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, DISTRIBUTORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS, OPPORTUNITY, DATA, OR USE, ARISING OUT OF OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR (B) USD $50. THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE) AND REGARDLESS OF FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

16. Release

To the maximum extent permitted by law, you release and discharge Solutionflare and its related parties from any and all claims, demands, and damages (known and unknown, suspected and unsuspected) arising out of or connected with your use of the Services, including disputes with third parties or consequences arising from alarms, reminders, schedules, AI outputs, mission completion, or non-completion.

17. Indemnification

You agree to defend, indemnify, and hold harmless Solutionflare and its related parties from and against any claims, actions, liabilities, damages, losses, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use or misuse of the Services; (b) your violation of these Terms; (c) your violation of any law or third-party rights; (d) your data, content, or instructions; or (e) negligence or willful misconduct by you or anyone using your access context.

18. Arbitration Agreement; Class Action and Jury Trial Waiver

Please read carefully. This section affects your legal rights.

• Informal resolution first. You and Solutionflare agree to attempt informal resolution for at least 30 days before initiating arbitration or court proceedings by contacting [email protected].
• Binding individual arbitration. Except for claims eligible for small claims court and claims for injunctive/equitable relief regarding intellectual property or unauthorized access, all disputes arising out of or related to these Terms or the Services will be resolved by final and binding individual arbitration.
• No class or representative proceedings. You and Solutionflare waive any right to participate in class, collective, coordinated, consolidated, private attorney general, or representative actions in arbitration or court.
• Jury waiver. To the extent any claim proceeds in court, you and Solutionflare waive trial by jury.
• Severability and fallback. If this arbitration section is held unenforceable as to a specific claim or remedy, that claim or remedy shall proceed exclusively in a court of competent jurisdiction on an individual, non-class basis, and the remaining provisions shall remain enforceable.

19. Governing Law and Venue

These Terms and any dispute arising out of or related to them are governed by the laws applicable in the jurisdiction where Solutionflare is organized and operates, without regard to conflict of laws principles that would require application of another jurisdiction's law. Subject to the arbitration section, any permitted court proceeding must be brought exclusively in a court of competent jurisdiction selected by Solutionflare, and you consent to personal jurisdiction and venue in that forum.

20. Export Controls and Sanctions

You agree to comply with all applicable export control and sanctions laws. You represent and warrant that you are not located in, ordinarily resident in, organized in, or controlled from any restricted jurisdiction and are not a prohibited or sanctioned person.

21. Force Majeure

Solutionflare is not liable for any delay or failure resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, internet or utility outages, platform/provider failures, regulatory actions, cyber incidents, or supply disruptions.

22. Assignment, Severability, No Waiver, Entire Agreement

• You may not assign or transfer these Terms without our prior written consent.
• We may assign these Terms freely, including in connection with merger, acquisition, reorganization, sale of assets, or operation transfer.
• If any provision is held invalid or unenforceable, that provision will be limited to the minimum extent necessary, and the remainder will remain in full force.
• Our failure to enforce any provision is not a waiver of any right.
• These Terms, with incorporated policies, are the complete and exclusive agreement between you and Solutionflare regarding the Services.

23. Contact

For legal notices or questions regarding these Terms, contact: [email protected]

Solutionflare