Privacy Policy

Last updated: August 11, 2026

This Privacy Policy explains how Solutionflare ("Solutionflare," "we," "us," or "our") collects, uses, discloses, and otherwise processes information when you access or use Rouse and related services (collectively, the "Services"). By using the Services, you acknowledge this Privacy Policy. If you do not agree, do not use the Services.

This Privacy Policy is designed to be read together with the Terms of Service, which include additional disclosures, limitations, and dispute-resolution provisions.

Summary of Key Points

Table of Contents

  1. Scope and Definitions
  2. Information We Collect
  3. How We Use Information
  4. Legal Bases for Processing
  5. How and Why We Disclose Information
  6. Retention
  7. Security
  8. International Data Transfers
  9. Your Rights and Choices
  10. US State Privacy Notice
  11. Children's Privacy
  12. Changes to This Policy
  13. Contact Information

1. Scope and Definitions

This Privacy Policy applies to information processed in connection with the Services, including mobile app usage, support communications, and related website interactions. It does not govern third-party sites, products, or services that are not controlled by Solutionflare, even if linked or used in connection with Rouse.

2. Information We Collect

2.1 Information you provide directly

We may collect information you provide when contacting support, sending feedback, requesting assistance, or otherwise communicating with us (for example, email address, message content, and related metadata).

2.2 Information collected automatically

As of version 2.0, Rouse does not automatically collect or transmit usage, diagnostic, or analytics data to us. The app records no in-app analytics events and contains no advertising, tracking, or third-party analytics SDKs. The app's network activity is limited to:

Sleep, health, alarm, routine, and countdown data is stored on your device and is not transmitted to us or to any AI service; all AI features run on-device using Apple Foundation Models.

2.3 Permission-based data

Depending on your choices and device settings, the Services may request access to:

You can modify permissions in iOS Settings at any time. Revoking permissions may limit or disable related features.

2.4 Health and sensitive data notes

Where available and authorized by you, HealthKit sleep-related data is handled within Apple's permissioned framework and ecosystem. Rouse processes sleep records entirely on your device; health data is never transmitted to us or to any third party by the app.

2.5 Payment and transaction information

Purchases are processed by Apple, and subscription status is managed using Apple-provided records and our subscription infrastructure partners (such as RevenueCat). We do not directly receive full payment card numbers.

2.6 Accounts and legacy data from versions before 2.0

Rouse has no accounts. Version 2.0 removed all account functionality — including anonymous device records and Sign in with Apple — so there is nothing to sign into and no account to delete. App versions before 2.0 communicated with a backend service that stored an anonymous device record and, where a user opted into cloud AI features, processed sleep summaries. That backend is being decommissioned, and residual server-side data from those versions is being deleted as part of the shutdown. If you have questions about legacy data, contact us using the details below.

3. How We Use Information

We collect no analytics, so the little information we do handle is used to:

All app features — alarms, missions, routines, countdowns, sleep and wellness features, and AI-generated insights — operate on your device using data stored on your device.

4. Legal Bases for Processing

Where required by applicable law (including GDPR/UK GDPR), we process information based on one or more legal bases, including consent, performance of a contract, legitimate interests, legal obligations, and protection of vital interests.

Where processing is based on consent, you may withdraw consent by changing app/device permissions or contacting us, subject to lawful processing performed before withdrawal.

5. How and Why We Disclose Information

We may disclose information to:

We may also disclose information to enforce Terms, investigate suspected fraud/security incidents, protect users or third parties, and defend legal claims.

We do not knowingly sell personal information for monetary consideration. We may, however, disclose information in ways that some privacy laws classify as "sharing" or targeted advertising if those laws apply and technical operations are interpreted broadly; where required, you may exercise opt-out rights as described below.

6. Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining records, complying with legal obligations, resolving disputes, preventing fraud/abuse, and enforcing agreements.

Retention periods depend on data type, legal requirements, and operational necessity. We may anonymize, aggregate, or de-identify data and use such data for lawful business purposes.

7. Security

We use administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission, storage, or processing is completely secure. To the maximum extent permitted by law, we do not guarantee absolute security and are not responsible for unauthorized access not caused by our willful misconduct or legal fault where limitation is allowed.

8. International Data Transfers

Your information may be processed in jurisdictions that may have different data-protection laws than your own. Where required, we use legally recognized transfer mechanisms or safeguards. By using the Services, you acknowledge that cross-border processing may occur consistent with this Policy and applicable law.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, port, restrict, object, or withdraw consent regarding your personal information. These rights are not absolute and may be limited by law.

You can also control certain data through device settings, app permissions, Health app controls, and Apple subscription settings.

To submit a rights request, contact us at [email protected]. We may need to verify identity and authority before processing requests. We may deny or limit requests where legally permitted, including where requests are repetitive, excessive, unfounded, technically infeasible, or conflict with legal/security obligations.

10. US State Privacy Notice

Residents of certain US states may have rights under state privacy laws (for example, rights to know, access, correct, delete, portability, opt out of certain processing, and non-discrimination for exercising rights). We honor applicable rights as required by law.

Categories of personal information we may process

We do not process usage analytics, diagnostics events, or in-app behavioral data — the app does not collect them.

We do not knowingly process precise geolocation or biometric identifiers for identification purposes unless explicitly stated in feature-specific disclosures and user permissions.

If you are in a jurisdiction providing appeal rights for denied requests, you may request appeal by replying to our response email.

11. Children's Privacy

The Services are not directed to children under 13 (or older threshold where required by local law), and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information unlawfully, contact us so we can take appropriate action.

12. Changes to This Policy

We may revise this Privacy Policy at any time. Updated versions are effective when posted unless otherwise stated. Continued use of the Services after an update constitutes acknowledgment of the updated Policy.

13. Contact Information

For privacy questions or requests, contact: [email protected]

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